Shipping Policy
At Brahmaa Marketplace, we aim to deliver your orders safely, reliably, and within the estimated delivery timelines. This Shipping Policy explains how we process, ship, track, and deliver products purchased through our platform.
Order Processing
Orders are processed after successful payment confirmation. Processing timelines may vary depending on product availability, seller location, warehouse operations, and verification requirements.
Shipping Coverage
Brahmaa Marketplace ships to serviceable locations across India. Delivery availability may depend on the product, seller, logistics partner, and customer pin code.
Delivery Timelines
Estimated delivery timelines are shown during checkout or on the order details page. Delivery may vary based on customer location, product availability, courier timelines, public holidays, weather conditions, or unforeseen disruptions.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before order confirmation. Certain products, offers, sellers, or order values may qualify for free shipping.
Order Tracking
Once your order is shipped, tracking details may be shared through email, SMS, WhatsApp, or your Brahmaa Marketplace account.
Failed Delivery
Orders may be marked as undelivered if the address is incomplete, the customer is unavailable, the location is unserviceable, or the delivery is refused. Refunds, if applicable, will be handled as per our Return & Refund Policy.
Damaged or Tampered Packages
Customers are advised not to accept packages that appear damaged, opened, or tampered with. If any issue is noticed after delivery, please contact Brahmaa Marketplace support with photos or videos of the package and product.
Split Shipments
Orders containing multiple products may be shipped separately depending on product availability, seller location, warehouse location, or logistics requirements.
Contact Us
For shipping, tracking, or delivery-related assistance, please contact:
Brahmaa Marketplace
Email: support@brahmaa.in
Website: https://www.brahmaa.in